If Flospace OS Pro is not working for you, we would rather help or refund you than leave you stuck with a subscription you do not want. Monthly, yearly, and lifetime purchases are covered by the policy below.

You can request a full refund within 14 days of your first-ever Flospace OS purchase. After 14 days, we do not offer prorated refunds for the remainder of a billing period, but you can cancel anytime to stop future charges. Cancellation takes effect at the end of your current billing period, and you keep Pro access until then.

The one-time Lifetime purchase follows the same terms: refundable within 14 days of your first-ever purchase. After 14 days, the Lifetime purchase is final unless applicable law requires otherwise.

Email flowspacesupport@gmail.com with the email address on your account. We may ask a couple of quick questions about your experience to help us improve; answering is optional and does not affect your refund. Refunds are processed by Paddle.com Market Limited, our merchant of record, back to your original payment method. They typically appear within 5 to 10 business days, depending on your bank or card provider.

You can also contact us at the same email address to cancel future subscription renewals or fix a billing/access issue.

"Lifetime" refers to the lifetime of the Flospace OS product, not a guarantee of the purchaser's lifetime. If Flospace OS is discontinued, Lifetime purchasers will be notified in advance and offered a reasonable resolution.

If you have a billing issue, please contact us first so we can help resolve it quickly. You may also contact Paddle buyer support through Paddle's buyer support channels for order-related help.

Questions about this policy, refunds, cancellation, or product access? Email flowspacesupport@gmail.com. We currently provide support by email.